The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Meals!
“The restaurant served an impressive selection of dishes, and every meal we had was good, with cheerful service that made the experience even better.” view full review
Comfortable Rooms
“The beds were exceptionally comfortable, providing us a restful night's sleep, while the natural light in our spacious room added to the soothing atmosphere.” view full review
Breakfast Bliss
“The breakfast was truly amazing, offering a lovely view of the Rose gardens that made for a perfect start to our day.” view full review
Easy Parking Access
“Parking was conveniently located and hassle-free, allowing us to come and go with ease during our stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Board games
Spa & Leisure
Outdoor swimming pool
Sun terrace
Garden area
Room features
Air conditioning
Heating
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
92-102 Gladstone Road, Parnell,
Auckland,
New Zealand,
Auckland Region
Map view
street view
92-102 Gladstone Road, Parnell,
Auckland,
New Zealand,
Auckland Region
City landmarks
Tower
SkyTower
2.1
km
Park
Auckland War Memorial Museum
1.7
km
Stadium
Spark Arena
1.8
km
Gallery
Auckland Art Gallery Toi o Tamaki
2.2
km
Square
Aotea Square
2.0
km
Viaduct Harbour Ave
Viaduct Harbour
2.4
km
Museum
New Zealand Maritime Museum
2.2
km
Park
Albert Park
2.0
km
Auckland CentralNew Zealand
Queen Street
2.3
km
Auckland CentralNew Zealand
Devonport
2.3
km
Theatre
Aotea Centre
2.1
km
Aquarium
SEA LIFE Kelly Tarlton's Aquarium
2.8
km
Gallery
Kiwa Art
760 m
Public Building
Auckland Town Hall
2.0
km
Event hall
SKYCITY Auckland Convention Centre
2.1
km
Church
Holy Trinity Cathedral
980 m
14 Ayr Street Parnell
Ewelme Cottage
1.3
km
Museum
Auckland Museum
1.3
km
Newmarket
2.2
km
Church
Saint Mary's-in-Holy Trinity
1.0
km
Square
Takutai Square
2.1
km
Harbour
Queens Wharf
2.2
km
Square
Vulcan Lane
2.2
km
Park
Domain Wintergardens
1.9
km
Level 3 130 Quay Street Waitemata Harbour
Britomart
2.3
km
Nearby
Garden
Parnells On The Rose Garden
120 m
Parnell Road
Parnell
380 m
Park Rd
Winter Garden Auckland Domain
140 m
Church
Saint Stephen's Chapel
340 m
Garden
Nancy Steen Garden
170 m
Restaurants
Rosie
200 m
82 Gladstone Rd
Rosehip
190 m
82 Gladstone Road
Barulho
610 m
7/15 Faraday Street,
Simon & Lee
530 m
115 St George's Bay Road
La Cigale
560 m
69 St Georges Bay Road Parnell
Woodpecker Hill
940 m
196 Parnell Road
Oh Calcutta Auckland
870 m
149 -155 Parnell Road
Blue Elephant Thai Restaurant Parnell
1.0
km
237 Parnell Road Parnell
Gladstone Cafe Restaurant
630 m
10-20 Gladstone Road The Parnell Hotel & Conference Centre
Parnell149
870 m
149 Parnell Road Parnell
Han Restaurant
730 m
100 Parnell Road within The Rise' Building
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
clean rooms
friendly staff
noisy corridor
limited dining options
7.4/10
Very good
Rooms
6.9
Location
8.5
Service
7.6
Dining
7.5
Guest reviews
7.4/10
based on 23 reviews
8.0
8.0/10 based on 6343 reviews
Alec
United Kingdom,
May
2024
7.6/10
The hotel is conveniently located near Parnell village and a short drive to Mt Eden, with beautiful roses across the road and a nice bay just a 5-minute walk away. The rooms are clean and come with the expected facilities, although my King Superior was a bit dark and at the end of a smelly corridor. The service, while friendly and helpful, had minor charges for breakfast. The dining experience was good but could use more variety. Currently, there is some work being carried out, causing some noise during the night.
Rooms
7.0
My room, a King Superior, was a bit dark and located at the end of a smelly corridor, but it was clean and had the expected facilities with a private balcony.
Service
8.0
The staff was super helpful and friendly, always asking if I needed anything for my room.
Location
9.0
The hotel stay had a great location near Parnell village and a short drive to Mt Eden, with beautiful roses to admire across the road and a nice bay just a 5-minute walk away.
Dining
7.0
The dining experience was satisfying, especially in the evening, but could benefit from more variety.
Facilities
7.0
The hotel provides the necessary facilities for a comfortable stay.
clean rooms
noisy corridor
Ernest
United Kingdom,
April
2024
8.2/10
I found the hotel to be in a great location with easy access to the city and the concert venue. The room I stayed in was comfortable, but the noise from the street was quite bothersome. The hotel's proximity to various attractions was a plus, although the small and uncomfortable toilets were a downside.
Rooms
7.0
The room I stayed in was comfortable, but the noise from the street was quite bothersome. The toilets were ridiculously small and uncomfortable.
Service
8.0
The office staff were nice and kind, always keen to listen. However, they forgot to offer more coffee during my stay.
Location
9.0
The hotel's location was great for accessing Parnell and the French Morning market.
Dining
8.0
The dining experience was great with a good selection of food, especially the smoked salmon bagels. However, it was a bit of a disappointment that the service stopped suddenly without warning on the last morning.
Facilities
9.0
The hotel had a wide selection of hot and cold foods overlooking the rose garden opposite. The facilities were convenient for my needs.
Jennifer
United Kingdom,
April
2024
6.2/10
The hotel had a mix of positives and negatives. The rooms were dark, packed with vibrance, but the toilets were ridiculously small and uncomfortable. Security was a concern as the door could be opened from outside. On the bright side, the hotel had a cat around to brighten the stay.
Rooms
5.0
The rooms had dark packed vibrance, but the toilets were uncomfortably small. Security was a concern as the door could be opened from outside.
Service
7.0
The service was decent; the staff were competent and polite. Though not overly friendly, they were helpful, especially considering the challenges faced in recent times.
Location
8.0
The location was convenient, overlooking the Parnell Rose Garden and close to amenities. It was a good spot, especially being opposite the Rose Gardens and near the Explore Auckland Hop On Hop Off Bus route.
Dining
6.0
The dining experience was average; the food was not as hot as desired but considered good value for money. The breakfast was included, and it offered marinated fish.
Facilities
5.0
The hotel offered basic facilities. However, improvements could be made in terms of room security and comfort.
Lee
United Kingdom,
April
2024
7.8/10
The hotel is in a central location with lovely views over rose gardens, near everything and easily accessible from the motorway. Great for events at the Spark Arena. The room was somewhat noisy with guests coming and going, and the bathroom felt dated. There was a distinct smell, possibly due to the age of the building.
Rooms
7.0
The room was slightly noisy due to guests moving around at night, and the bathroom looked old. There was also a distinct smell present, probably linked to the age of the establishment.
Service
8.0
The staff were really friendly but unfortunately, some had smoked in the room. However, service was consistently pleasant, friendly, and helpful, even though they insisted on taking money from my card as a security bond.
Location
9.0
The hotel's location is superb, especially for Spark Arena events, with easy access to the motorway, and close to many attractions. However, there was an issue with a ranch slider that couldn't be locked for one night.
Dining
8.0
The breakfast had varied options and was well presented and delicious, although the pricing stated in the email for other meals was inaccurate. The dining experience has improved overall at this property.
Facilities
7.0
The hotel had a limited range of facilities, but overall, they were well maintained and sufficient for a comfortable stay.
Jamie
United States,
February
2024
7.4/10
My stay at the hotel had its ups and downs. The location was great and convenient for getting around, but the room was not ideal for my disabled mother, despite being clean and comfortable. The staff were friendly and accommodating, but there were some service delays due to reduced staff numbers. The dining experience was mixed, with some good aspects but room for improvement in breakfast options.
Rooms
7.0
The room was not appropriate for my disabled mom and quite far from the entrance, but it was comfortable and clean.
Service
8.0
The staff went out of their way to help, especially accommodating my disability, though there were some delays due to limited cleaners.
Location
8.0
The hotel was conveniently located near bus stops and a short walk to the venue.
Dining
7.0
The dining had its positives, but there were some cleanliness issues and limited breakfast choices.
Facilities
7.0
The hotel seemed to be struggling with reduced staff, impacting services, but everything was well-maintained overall.
Tony
United Kingdom,
February
2024
7.2/10
The hotel had a mix of positives and negatives. The rooms were lovely and clean, but there was a constant sound of running water throughout the night. The service was a bit cold overall, but there were friendly staff members. The location was great for quick access to both the hospital and downtown. The dining experience varied, with some finding it not worth it while others praised the good selection. Overall, it offers a convenient stay with a few drawbacks.
Rooms
7.0
The rooms were lovely and clean, but there was a constant sound of running water throughout the night.
Service
6.0
The service had its ups and downs, with a mix of cold and friendly interactions.
Location
9.0
The location was great for quick access to both the hospital and downtown.
Dining
7.0
The dining experience varied, with some finding it not worth it while others praised the good selection.
Facilities
The hotel offered the necessary facilities for a comfortable stay.
Henry
United Kingdom,
January
2024
8.0/10
The hotel is in a great location, clean and spacious rooms, but could use some renovation. The service was friendly and accommodating, with a few hiccups. The dining was good with a variety of options, and the facilities were satisfactory.
Rooms
8.0
The rooms were clean, spacious, and in a great location but could use some renovation.
Service
7.0
The staff was very friendly and accommodating, despite a couple of minor issues.
Location
9.0
The location was perfect, close to the Spark Arena and with a lovely view of the sky tower at night.
Dining
9.0
The dining experience was very good with a wide selection and great value.
Facilities
7.0
The facilities were satisfactory and met our needs during the stay.
Tim
United Kingdom,
December
2023
8.8/10
The hotel suited the four of us perfectly, offering clean and comfortable rooms, a lovely pool, free on-site parking, and great staff. However, our room wasn't ready until late afternoon despite the initial promise of early readiness.
Rooms
8.0
The rooms were very clean and suited our group of four perfectly. They were comfortable for our short stay.
Service
9.0
The staff, especially the room cleaners and the manager Rosemary Sanderson, were very welcoming, warm, and helpful. They accommodated our need to store our luggage and car after checkout due to our late evening flight. Additionally, they provided a heater upon request.
Location
10.0
The location was excellent, especially for accessing Sparks Arena, nearby restaurants, and the waterfront district. Ideal for those taking the Northern Explorer train and enjoying a hearty breakfast.
Dining
8.0
The dining experience was quite good with plenty of choices from continental to cooked breakfast options, which were tasty overall.
Facilities
9.0
The hotel offers a variety of amenities and services, making our stay convenient and enjoyable.
clean rooms
room not ready
Anna
United Kingdom,
November
2023
7.6/10
The hotel has rooms that are larger than standard, quiet, away from the noisy road, but has no elevator access, which can be challenging with luggage. The service team rectified our arrival day issue, had friendly staff, but cleaning details could be improved with findings of marks and hairs in the bedroom. The location is very good for events at the stadium, close to everything, with free parking, and fairly close to Spark Arena. The dining experience had plenty of choices but ran out of tomatoes and hash browns. Overall, a comfortable stay with some minor inconveniences.
Rooms
8.0
The rooms are larger than a standard hotel and quiet, located away from the noisy road.
Service
7.0
The service team rectified our arrival day issue and was pretty friendly, but could improve cleaning details.
Location
9.0
The location is very good for events at the stadium, close to everything, with great free parking.
Dining
7.0
The dining experience was quite good with plenty of choices but ran out of some items.
Facilities
7.0
The facilities were adequate for a comfortable stay.
John
United States,
November
2023
8.0/10
The hotel is located in a pleasant area close to Parnell and Newmarket, making it very convenient for exploring the city. The rooms were a bit tired and noisy in the morning, but the staff was extremely accommodating and helpful. The dining experience had its highlights with a lovely restaurant atmosphere, even though there were some cleanliness issues. Overall, a reasonably priced hotel with friendly service and a good location.
Rooms
7.0
I found the rooms a bit tired and noisy in the morning, but the staff was very accommodating. There were some mold issues near the beds.
Service
9.0
The staff was very accommodating and friendly, especially when they switched our room to accommodate my disability.
Location
8.0
The location was great, close to bus stops and handy for exploring the city. Lovely to be opposite the rose gardens.
Dining
8.0
The dining was a highlight with wonderful staff, though I found a few too many hairs in my breakfast. Good value for the experience.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay and was reasonably priced.
Gilbert
United States,
October
2023
7.6/10
The hotel is conveniently located, although next to the road, but overall a decent choice. The service was pleasant, but staff seemed reluctant to address disturbances. The location is very handy for exploring the city while being close to various amenities. The dining was worth it, with a lovely view over gardens. Overall, a satisfactory stay with decent value for money.
Rooms
7.0
The rooms were okay, besides the noise from the road next to ours during the night.
Service
7.0
The service was pleasant and helpful, but there seemed to be a reluctance in addressing disturbances that affected other guests.
Location
8.0
The location is very convenient, close to many amenities and handy for exploring the city.
Dining
8.0
The dining experience was enjoyable, with a view over gardens as a nice bonus.
Facilities
8.0
The hotel offers a range of facilities for about 20 people, covering various needs from room service to tours assistance.
Jessie
United Kingdom,
September
2023
7.6/10
The hotel's location was superb, next to the Gardens and within easy walking distance to various attractions. The rooms, although well ventilated and comfortable, lacked some modern amenities. The service was polite and friendly, offering a range of convenient options for guests. The dining experience, with its lovely view over the rose gardens, was enjoyable but had some limitations. The facilities were adequate but not exceptional.
Rooms
7.0
The rooms were a good size, well ventilated, and had plenty of towels with a comfortable bed.
Service
8.0
The service was polite and friendly, providing various amenities for a pleasant stay.
Location
9.0
The hotel's location was great, next to the Gardens and within walking distance to downtown Auckland and the French market.
Dining
7.0
The dining experience was good with complementary body wash and shampoo, but had some minor inconveniences like the broken lift.
Facilities
7.0
The facilities were adequate for a comfortable stay, though some areas felt dated.
Clean
No aircon
Edgar
United Kingdom,
September
2023
8.2/10
The hotel has a stunning rose garden view but lacks in-room soundproofing and bathroom maintenance. The service is top-notch but the internet connection can be unreliable. Dining options are delicious with a lovely ambiance. The location offers a peaceful getaway with central convenience.
Rooms
7.0
The room below the restaurant was noisy, but the view of the rose gardens was beautiful. Bathrooms need updating.
Service
9.0
The service was incredibly friendly and helpful, with a personal touch that made a difference.
Location
8.0
The central location is great for exploring nearby attractions and provides a nice change from typical chain hotels.
Dining
9.0
The dining experience was superb, offering a variety of delicious options with a pleasant view of the gardens.
Facilities
8.0
The facilities were well-maintained and offered a comfortable environment for guests.
Beautiful view
Noisy rooms
Jeremy
United States,
September
2023
5.8/10
My stay at the hotel had its ups and downs. The location was fantastic, very central to the city and close to major attractions, especially perfect for events at Spark Arena. However, the room, although a King Superior, was disappointing with no air conditioning, just a noisy ceiling fan, and lacked kitchen facilities. The tired and worn-out room at the end of a smelly corridor made my stay less than ideal.
Rooms
5.0
The room was hot and lacking air conditioning, only a noisy ceiling fan. It had no kitchen facilities, which was inconvenient for preparing own food.
Service
7.0
The staff were friendly and helpful, asking if I needed anything for my room. However, they didn't show me all the facilities and services available.
Location
8.0
The location of the hotel was stunning and very central, near Parnell village and a convenient drive to Mt Eden. It was so close to major attractions, making it perfect for exploring the city.
Dining
6.0
I looked forward to dining each morning with a great selection, and the staff in the restaurant were wonderful. However, the dining experience overall could have been improved.
Facilities
5.0
The facilities were tired and worn out, lacking modern amenities.
Chris
United Kingdom,
August
2023
7.0/10
The hotel is clean and as advertised, with a beautiful view from the balcony. However, the lack of AC made the room warm, and noise from the busy street was disruptive early in the morning.
Rooms
7.0
The room was clean and as advertised with a beautiful view from the balcony.
Service
6.0
The staff seemed a bit angry and annoyed during check-in, but overall service was satisfactory.
Location
7.0
The location is pretty good, not far from major attractions but away from the CBD.
Dining
8.0
The dining experience was good with a variety of options, but some items seemed overpriced.